1. Introduction
Welcome to Onaqo Private Limited (“Onaqo,” “we,” “our,” or “us”). Your privacy is of utmost importance to us. This Privacy Policy is designed to explain in detail how we handle, protect, and manage the personal information we collect from our website and application users.
2. Information Collection
- 2.1 Personal Information: We may collect various types of personal information from users, including:
- Names
- Email addresses
- Contact numbers
- Postal addresses
- Payment details
- Any other relevant details required for our service provision or user interaction.
2.2 Non-Personal Information: We may also gather non-personal data, such as browser type, operating system, and other generic internet usage details.
3. Methods of Information Collection
3.1 Direct Interactions: We collect information when users fill out forms on our website or app, register for our services, or communicate with us directly.
3.2 Automated Technologies: We employ cookies, web beacons, and other tracking mechanisms to collect data when users navigate our platform. This aids in enhancing user experience and understanding user preferences.
4. Use of Collected Information
4.1 Service Provision: We use the collected information to deliver and improve our services, process transactions, and manage customer accounts.
4.2 Communication: The information assists us in responding to user inquiries, sending newsletters, and informing users about service updates.
4.3 Customization: We may use the data to personalize user experience, tailor content, and make relevant service recommendations.
4.4 Security and Monitoring: We use the information to monitor our platform for security threats and ensure the integrity of our services.
5. Information Security
5.1 Encryption: All sensitive information, like payment details, is encrypted during transmission and storage.
5.2 Access Control: Only authorized personnel have access to personal information. These personnel are bound by confidentiality obligations.
5.3 Regular Assessments: We conduct periodic reviews of our systems and practices to ensure the security of user information.
6. Information Sharing and Third Parties
6.1 No Selling: We will not sell, trade, or lease your personal information to third parties.
6.2 Trusted Partners: We may share user data with trusted third-party service providers for business operations, provided they maintain confidentiality.
6.3 Legal Obligations: We may disclose personal information when legally required or when necessary to protect our rights, property, or safety.
6.4 Business Transfers: In case of a merger, acquisition, or asset sale, user information may be transferred. Users will be notified in such cases.
7. User Rights
7.1 Access: Users can request access to their personal information we hold.
7.2 Correction: Users have the right to ask for corrections to any inaccurate or incomplete data.
7.3 Deletion: Users can request the erasure of their personal data under certain conditions.
8. Changes to This Privacy Policy
We may update this policy periodically. Users will be notified of significant changes through our platform or via email. Continued use of our services after such notifications constitutes acceptance of the changes.
9. Contact Us
For any questions or clarifications regarding this Privacy Policy or our data handling practices, please reach out to:
Onaqo Private Limited
Berger Delhi One, C-001/a2,
Sector 16B,
Greater Noida, Noida,
Uttar Pradesh 201301, India
Phone: 0120 – 4902080
Email: [email protected]
By accessing or using our services, you confirm your agreement to be bound by the terms of this Privacy Policy.